This Privacy Policy explains how personal information is handled when you visit our website, make an enquiry, place a service booking or communicate with us.

The website is operated on a self-operated basis and provides small-scale party planning and on-site party setup services to customers in selected European locations.

1. Information We Collect

Depending on how you use the website, we may collect information such as:

  • Name and contact details;
  • Email address and telephone number;
  • Service and booking information;
  • Requested service date and location;
  • Information provided through enquiry or contact forms;
  • Order and transaction-related information;
  • Website usage information, where collected through cookies or similar technologies.

We only request information that is reasonably relevant to providing, arranging or administering the requested service.

2. How We Use Personal Information

Personal information may be used to:

  • Respond to enquiries and customer requests;
  • Process and administer service bookings;
  • Arrange appointments and on-site services;
  • Communicate with customers regarding their orders;
  • Maintain appropriate business and transaction records;
  • Meet applicable legal and contractual obligations;
  • Manage and improve the operation of the website.

The prices displayed on the website represent service deposits. Information relating to a deposit or booking may be processed where necessary to administer the relevant service arrangement.

3. Legal Basis for Processing

Where applicable under the General Data Protection Regulation (GDPR), personal information is processed on one or more of the following legal bases:

  • Performance of a contract or steps requested before entering into a contract;
  • Compliance with applicable legal obligations;
  • Legitimate interests, where those interests are not overridden by the rights and interests of the individual;
  • Consent, where consent is required.

Where processing is based on consent, consent may be withdrawn in accordance with applicable law.

4. Retention of Information

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including the administration of bookings, customer communications, accounting records, legal obligations and the establishment or defence of legal claims.

Retention periods may vary depending on the type of information and the applicable legal requirements.

5. Disclosure of Information

Personal information may be disclosed where reasonably necessary to process an order, arrange a requested service, comply with legal obligations, maintain business records or establish, exercise or defend legal claims.

Information is not disclosed for purposes unrelated to the provision and administration of our services unless permitted or required by applicable law.

6. Data Protection

Appropriate organisational and technical measures are applied to personal information in accordance with applicable data protection requirements.

However, customers should avoid submitting unnecessary sensitive or confidential information through general enquiry forms or ordinary correspondence channels.

7. Cookies

The website may use cookies and similar technologies for functions such as website operation, preferences, basic usage analysis and other purposes described in the applicable Cookie Policy.

Where consent is required for non-essential cookies, such cookies will be used in accordance with the applicable consent requirements.

8. Customer Rights

Subject to applicable law, individuals may have rights including:

  • The right to request access to personal information;
  • The right to request correction of inaccurate information;
  • The right to request erasure where applicable;
  • The right to request restriction of processing in certain circumstances;
  • The right to object to certain processing;
  • The right to data portability where applicable;
  • The right to withdraw consent where processing is based on consent.

Requests concerning personal information may be submitted using the contact details below.

Individuals may also have the right to lodge a complaint with the competent data protection supervisory authority in accordance with applicable law.

9. Third-Party Websites

Our website may contain links to external websites where relevant. We are not responsible for the privacy practices or content of external websites. Customers should review the privacy information applicable to any external website they choose to visit.

10. Children

Our services and website are intended for general customers and are not directed specifically towards children. We do not knowingly request personal information from children where such collection is not permitted under applicable law.

11. Changes to This Privacy Policy

This Privacy Policy may be updated where necessary to reflect changes in our services, website operation or applicable legal requirements. The latest version will be published on this page with its effective date.

12. Contact Information

For questions or requests concerning this Privacy Policy or the handling of personal information, please contact:

Company: Tinypartysetup
Email: soiree@tinypartysetup.com
Telephone: +359 29066424
Address: ж.к. Света Троица, бл. 304, вх. А, ет. 2, ап. 3, район Илинден, 1309 София, България